Frequently Asked Questions


Topic Replies Activity
How can I import my diamond inventory from RapNet? 2 October 22, 2020
Which displays can support 2Shapes? 1 September 3, 2019
I don’t like to have Computers in my store, can I use iPads? 1 September 3, 2019
Which skills are required to use 2Shapes Cloud? 1 September 3, 2019
How many designs can I save in 2Shapes Cloud? 1 September 3, 2019
How can I pay for a 2Shapes product? 1 September 4, 2019
How can I learn more about 2Shapes? 1 September 4, 2019
How much does 2Shapes cost? 1 September 3, 2019
How can I distribute 2Shapes? 1 September 4, 2019
What happens after the free trial? 1 September 4, 2019
What is a free trial? 1 September 4, 2019
Can I use a single account in more than one display at the same time? 1 September 3, 2019
Is it possible to export my models in 2Shapes Cloud? 1 September 3, 2019
Where can I see my plan and price? 1 September 4, 2019
What is 2Shapes Cloud? 1 September 3, 2019
What are the roles available? 1 September 3, 2019
Can I evaluate the product before subscribing? 1 September 3, 2019
How many designs does 2Shapes have? 1 September 3, 2019
How do I see my 2Shapes billing history or yearly invoices? 1 September 4, 2019
I want to talk with real person, support number? 1 September 4, 2019
How I cancel my Premium subscription? 1 February 18, 2020
2Shapes Cloud: System Requirements 1 February 15, 2020
2Shapes Desktop: System Requirements 1 February 15, 2020
How do I enter my Lab School Key? 1 January 13, 2020
Sort designs by date or by name 1 October 24, 2019
How to download my design? 2 October 31, 2019
2Shapes is available in 16 languages. How select a language? 1 October 24, 2019
Where I can find designs to create my collections? 1 October 24, 2019
Sorry, but my question is not here 1 September 4, 2019
What Internet connection do I need to use 2Shapes? 1 September 4, 2019