How do I determine the gem size in mm of your provided gems? I tried to use the diameter command on a preselected gem and received no information. Please advise.
In Diamonds, you can set the size by ct. As far as I know, when you order diamonds, they provider share a list basically based on ct, for that reason, we didn’t add the XYZ, we calculate from the Shape and the ct.
In the case of Gemstones, you can set also the XYZ:
Does it work for you?
Also I answered you your email!