Lower resolution Once Altered

Under design your assets such as three stone rings look like high resolution renders, however when I duplicate the ring and edit with something as simple as a ring size change the preview in the catalog looks like it is a low resolution render. Why is this? I like the high resolution to show customers.

1 Like

Hi!

When you create a design, the server creates a fast render for preview, and in “minutes”, it compute the multiple renders of the design. This weekend, our rendering server was collapsed, and it creates some problems. We already fixed, please may you check if your design is rendered?

Thanks,

Rafael

1 Like